General
- Welcome to SAqua (Simons Aquazone).
- Your privacy is important to us, and we are committed to protecting your personal information.
-
This Privacy Policy explains how we collect, use, store, and protect your information when you visit
www.saqua.in
or make a purchase through our website.
- By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing & Shipping Address
- Payment Information (processed securely through our payment partners)
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify payments and prevent fraud.
- Provide customer support.
- Send order confirmations and delivery updates.
- Improve our products, website, and services.
- Respond to your enquiries and feedback.
- Send promotional offers and newsletters (only with your consent).
- Comply with legal and regulatory requirements.
Cookies
Our website uses cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Keep products in your shopping cart.
- Analyze website traffic and performance.
- Provide personalized content and offers.
- You can disable cookies through your browser settings, but some website features may not function properly.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
Your information may only be shared with:
- Delivery partners for shipping your orders.
- Secure payment gateway providers for payment processing.
- Service providers assisting with website maintenance, analytics, or customer support.
- Government or legal authorities where required by law.
All third-party partners are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure SSL Encryption
- Protected Payment Processing
- Secure Servers
- Restricted Access to Customer Data
- Regular Security Monitoring
While we strive to protect your information, no online system can guarantee complete security.
Retention of Information
We retain your personal information only for as long as necessary to:
- Process and fulfill your orders.
- Provide customer support.
- Meet legal, tax, and regulatory obligations.
- Resolve disputes and enforce our policies.
Your Rights
You have the right to:
- Access your personal information.
- Update or correct your account details.
- Request deletion of your personal data (subject to applicable laws).
- Opt out of promotional emails and marketing communications.
- Contact us regarding any privacy concerns.
Third-Party Links
Our website may contain links to third-party websites.
SAqua is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review their privacy policies before sharing your information.
Children's Privacy
Our website is intended for users aged 18 years and above.
We do not knowingly collect personal information from children.
If such information is identified, it will be removed promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business,
legal requirements, or services.
Any updates will be posted on this page with a revised “31 July 2026”.